Case Study: Dairy Queen achieves faster, more efficient operations with Maitre'D

Dairy Queen - Customer Case Study

A Dairy Queen franchisee in Mooresville, Indiana opened a new store and needed a complete quick‑service solution to handle credit card processing, labor management, remote access and comprehensive reporting. After evaluating several vendors, the owner selected the Maitre'D point‑of‑sale system from Posera to centralize daily operations and improve efficiency.

The store deployed Maitre'D with Time & Attendance and EFT modules, kitchen video screens, and a Microsoft back‑office connected via high‑speed DSL. The system delivered faster, easier training, far better timekeeping and reporting, and a smoother drive‑thru workflow — benefits the owner says more than justify the investment.

Dairy Queen

Mark Shupe

Owner