Case Study: a leading financial institution speeds subpoena request intake with Maisa AI

Leading Financial Institution - Customer Case Study

The leading financial institution faced significant challenges in managing its manual subpoena and legal request intake process. This procedure required extensive coordination across departments and fragmented systems, leading to slow turnaround times and considerable compliance risks. To address this, the institution partnered with Maisa to implement an automation solution using Maisa Digital Workers, built via Maisa Studio.

Maisa's solution automated the entire intake process, from classifying incoming requests and gathering data from internal systems to compiling structured responses. This drastically reduced processing time from several days to mere minutes and ensured every response was accurate and fully auditable. The implementation by Maisa significantly lowered the institution's risk exposure and created a scalable, compliant workflow for handling legal requests.