Case Study: Global Financial Company achieves 98% STP and saves 58,000+ hours with Maisa AI

Global Financial Company - Customer Case Study

A major global financial company faced significant bottlenecks in its Order to Cash and Procure to Pay processes. Manual handling of thousands of daily transactions in various formats led to errors, delays, and operational backlogs. Attempts to automate with RPA and other AI tools failed to scale and only added more validation work. Maisa was brought in to address these challenges with its AI-powered Digital Workers.

Maisa implemented its hallucination-resistant Digital Workers to automate both O2C and P2P cycles with high traceability and auditability. The solution handled everything from data capture and validation to ERP integration and exception handling. This resulted in the customer saving over 58,000 hours annually, achieving a 98% straight-through processing rate, and dramatically accelerating their financial operations.