Case Study: a leading European bank achieves faster Power of Attorney verification with Maisa

a leading european bank saves €1.2 million with Maisa

A leading European bank faced significant challenges with its manual power of attorney verification process, which was critical for compliance but labor-intensive and slow. The process required hundreds of specialists to review thousands of documents, leading to client onboarding delays and failed automation attempts with other tools. The bank partnered with Maisa to implement an intelligent document processing solution using Maisa Studio to address this.

Maisa deployed a Digital Worker that automated the verification process end-to-end. The solution could read diverse document formats, interpret legal language, and apply the bank's compliance rules, learning and adapting from feedback. This resulted in a massive time recovery of 40,000 hours annually, reduced processing time to minutes, and generated €1.2 million in cost savings in a single region for the bank.