Case Study: a village in Illinois achieves paperless permitting and licensing with MaintStar Land Management System Software

Leading Communitiy Service Provider - Customer Case Study

Leading Communitiy Service Provider, a village in Illinois with more than 29,000 residents, wanted to modernize its community development and public operations. The organization needed to go paperless for permitting and licensing, improve field inspections and code violation tracking with mobile technology, and use an integrated land management system compatible with Microsoft Office and Microsoft Exchange.

MaintStar provided its Land Management System Software (LMS), delivered as a fully web-based SaaS solution on Microsoft SQL and integrated with existing Microsoft Office and other systems. MaintStar helped the village achieve a paperless operation, improve citizen visibility into community development, and support field inspectors with daily schedules and work routines, resulting in a fast rollout and strong community-wide acceptance.