Case Study: Bay Area Hospital achieves easier compliance and improved maintenance visibility with Maintenance Connection

Simplifying compliance with a hospital-wide source of maintenance information

Bay Area Hospital, a 129‑bed medical center serving Oregon’s South Coast, was outgrowing a basic CMMS: with more staff submitting maintenance requests and increasing regulatory scrutiny, the hospital needed an enterprise solution to track compliance and produce detailed, organization‑wide maintenance reports.

Implementing Maintenance Connection created a single, online repository for assets and PMs tied to manufacturer recommendations, enabled non‑technicians to submit requests 24/7, and provided configurable reporting. As a result, the hospital gained cross‑departmental visibility into staff productivity, improved adherence to preventative maintenance and JCAHO requirements, and increased the return on its maintenance operations.

Bay Area Hospital

Debbie Hongell

Biomed Support Technician