Case Study: The New York Times achieves optimized plant resources and automated preventative maintenance with Maintenance Connection

Optimizing plant resources with asset monitoring and automated preventive maintenance

The New York Times, a global news publisher with 64 printing sites and roughly 10,000 assets at its College Point printing plant, struggled to track equipment health, downtime, and work order status across a large, distributed workforce. Gaps in their previous CMMS and cycle-based count processes left the plant vulnerable to unplanned breakdowns that could disrupt delivery and damage its reputation.

The Times implemented Accruent’s Maintenance Connection plant-wide, importing assets, centralizing historic service data, and automating preventive maintenance based on equipment usage and cycle counts. The rollout improved time tracking and communication, enabled inventory planning, reduced emergency repairs and labor waste, and increased confidence in equipment reliability so the plant can meet customer demand without fear of breakdowns.

The New York Times

Greg Zarafa

Chief Executive Officer, Maintenance Manager