Case Study: Masters Gallery Foods achieves increased asset uptime and maintenance efficiency with Maintenance Connection

Increasing asset uptime and reliability through improved maintenance efficiencies

Masters Gallery Foods is a family-owned, national cheese supplier operating a large manufacturing and distribution campus that produces over 200 million pounds of product annually. The company struggled with a difficult-to-use CMMS, no mobile access, limited reporting, and reliance on spreadsheets, which led to frequent unplanned maintenance and poor visibility into asset performance.

By implementing Maintenance Connection to automate work requests and reporting, Masters Gallery Foods created a single source of truth with mobile technician access and automated KPI emails. The company now runs 2,000+ preventive maintenance schedules and achieves an 85% planned-to-15% unplanned maintenance split, resulting in higher asset uptime and reliability, reduced administration time, faster technician response, and better visibility into KPIs.

Masters Gallery Foods

Tim Yaeger

Facilities Manager