Case Study: Maine Medical Center achieves streamlined maintenance and regulatory compliance with Maintenance Connection

Improving regulatory compliance with streamlined maintenance management

Maine Medical Center, a nonprofit and the largest medical center in Maine serving northern New England, faced an inefficient, paper-based approach to managing hundreds of critical assets across its complex operations. That manual system made it difficult to track work orders, monitor asset health in one place, and produce actionable maintenance reports needed for patient safety and regulatory compliance.

The hospital implemented Maintenance Connection (CMMS) to digitize work orders, asset history, and automated reporting with desktop and mobile access. The solution streamlined maintenance across departments, reduced staff interruptions, improved preventive maintenance and compliance for items like smoke detectors and elevators, and provided labor reports that increased productivity—saving time and money while better allocating maintenance resources.

Maine Medical Center

Josh Hazelton

Regulatory and Compliance Manager