Case Study: Major Broadcaster Company achieves reliable, efficient Arctic tower maintenance with Maintenance Connection

How Maintenance Connection has helped a major broadcast company perform tower maintenance across remote areas in the Artic, delivering reliability and efficiency

A major Canadian broadcaster has used Maintenance Connection since 2015 to perform scheduled and emergency maintenance on communication towers across Canada, including remote Arctic sites. Technicians face unreliable or nonexistent internet, weak satellite service, extreme cold, and access limited to snowmobiles or helicopters, creating long offline periods where data integrity and device durability are critical.

Maintenance Connection solves this with offline-capable software that reduces bandwidth (automatic photo resizing), requires server acknowledgement before local data changes, and runs on water-resistant cell phones that can be kept warm in pockets. Paired with MRO for inventory management, the platform has streamlined maintenance workflows, improved reliability, and prevented data loss even in harsh, connectivity-poor environments.