Case Study: University of Washington achieves uninterrupted remote facility operations during COVID with Maintenance Care

How One University Used CMMS To Get Through COVID

The University of Washington Recreation Facility Management team signed up for Maintenance Care’s CMMS platform in fall 2019 to centralize preventive maintenance, task scheduling and reporting across multiple gyms, pools and outdoor amenities. Their challenge was coordinating staff, tracking work orders and inspections across a large campus — needs that became urgent when COVID-19 lockdowns required remote operations.

Maintenance Care provided an intuitive CMMS with task scheduling, preventive maintenance, and inspection logs, plus structured training and responsive support that enabled rapid adoption. Maintenance Care’s platform gave the team remote work-order tracking, progress visibility and digital asset tracking during the pandemic, allowing them to continue operations, delegate tasks remotely, and maintain facility safety throughout lockdown.

University of Washington

Katie Beth

Associate Director for Facilities and Operations