Case Study: Western’s Smokehouse achieves increased on-time delivery with MaintainX

Western’s Smokehouse Increases On-Time Delivery with MaintainX

Western’s Smokehouse, a premium meat snack manufacturer, needed to tighten equipment reliability, quality-control and cross-team communication to protect on-time delivery. In 2020 they adopted MaintainX’s mobile-friendly computerized maintenance management system (CMMS) to streamline maintenance management, reduce downtime and improve OTD.

Using MaintainX, Western’s Smokehouse moved to smartphone-assigned digital work orders with checklists, parts and asset locations and used features like recurring work orders, asset management, parts/inventory and team messaging. The change drove on-time performance to an all‑time high and produced measurable scale—500+ parts, 150+ assets, 60+ vendors supporting 2,000+ work orders—enabling better parts forecasting, optimized inventory and reduced downtime.

Western’s Smokehouse

Aaron Speaks

Raw Team Lead