Case Study: Public Works Department of the Cayman Islands boosts efficiency with MaintainX

Public Works Department of the Cayman Islands Boosts Efficiency with MaintainX

The Public Works Department of the Cayman Islands, which manages maintenance across three islands for a wide range of government facilities, was struggling with a paper-heavy, email-driven work order process and a legacy system that offered little visibility. With hundreds of requests each week, the team needed a faster, more organized way to handle maintenance, track performance, and serve the islands’ residents more effectively.

MaintainX helped the department digitize and centralize its operations, migrating 15 years of data in four weeks, rolling out the platform in three months, and providing training resources to drive adoption. With MaintainX, the Public Works Department moved about 75% of its processes to digital, reduced paperwork, improved real-time visibility and communication, and cut reporting time from hours to minutes.

Public Works Department of the Cayman Islands

Adam McLaren

MEP Manager