Case Study: Interroll Cuts Unplanned Downtime by 20% with MaintainX

Interroll Cuts Unplanned Downtime by 20% after Transitioning to MaintainX

Interroll, a global leader in material handling solutions, was struggling with a clunky legacy maintenance management system that was hard to use, lacked mobile functionality, and led to low employee adoption. The team was also juggling multiple disconnected tools for maintenance, audits, and calibration, making it difficult to keep information centralized and respond quickly on the production floor. To support its lean, digitization-focused operations, Interroll looked for a simpler CMMS/EAM solution.

Interroll implemented MaintainX across multiple locations to consolidate systems, improve usability, and streamline work order and maintenance processes. With MaintainX, the team saved over five hours per week on admin work, cut response times to less than two or three minutes for requests, and improved downtime and reaction time by 15% to 20%. Interroll also eliminated two other tools, saving an estimated $8,000 to $10,000, while completing the Wilmington rollout in about four weeks.

Interroll

Scott Quesenberry

Lean Engineer