Case Study: Aparto achieves digital transformation and improved COVID-19 sanitation compliance with MaintainX

How Aparto Student Housing Manages COVID-19 Sanitation Inspections

Aparto, a student housing operator with residences across the UK and Ireland, struggled with paper-based work orders, misfiled paperwork, and poor O&M communication — challenges that were magnified by new COVID-19 sanitation and safety requirements in 2020. To address this, General Manager Kate Collins launched a beta program with MaintainX, adopting its Operations and Maintenance Management Software to move Aparto from manual processes to a digital workflow.

MaintainX delivered a mobile, offline-capable work-order system, accountability tracking, and redesigned request workflows that improved front-desk visibility and 1-to-1 student reporting; all 16 users adopted the app within minutes. The result: a complete digital transformation with 15,000+ work orders completed since November 2019, 90+ procedures digitized, and historical data on 60 assets/30 parts/10 vendors — driving streamlined SOPs, enhanced safety, better decision-making, and increased operational efficiency thanks to MaintainX.

Aparto

Kate Collins

General Manager