Case Study: Nisbet Enterprises saves 20-30 hours a week with MaintainX

How a McDonald’s Franchise Owner Saves 20-30 Hours a Week with MaintainX

Nisbet Enterprises, owner-operators of seven McDonald’s locations, faced a growing operational burden: manually creating, distributing and policing hundreds of standard operating procedures (SOPs), assigning maintenance tasks by phone, and visiting stores for quality control. To streamline operations and reduce that workload they adopted MaintainX’s Operations and Maintenance Management Software.

Using MaintainX, Nisbet Enterprises digitized SOPs, created recurring sanitation checklists, centralized work orders with photo verification and comment threads, and gave supervisors and technicians one messaging platform and audit trail. The solution cut phone/text coordination, enabled remote oversight during COVID, let them track seven locations and 60+ parts in real time, and reclaimed roughly 20–30 hours a week—so much so that McDonald’s now refers other Florida franchisees to see their MaintainX-driven processes.

Nisbet Enterprises

Steven Nisbet

Owner/Operator