Case Study: Autowash achieves 74% lower MTTR with MaintainX AI

Autowash cuts MTTR by 74% with MaintainX

Autowash, a network of 26 car washes, faced challenges with disconnected maintenance tools, scattered data, and siloed knowledge across its locations. This led to inefficient repairs and communication issues. They sought a new system to standardize work and track progress, ultimately selecting the MaintainX platform to address these operational inefficiencies.

By implementing MaintainX, Autowash gained a centralized system for managing work orders and maintenance history. The solution provided clear tracking and priority rules for service tickets, along with powerful AI features that gave technicians real-time access to manuals and guidance. As a result, MaintainX helped Autowash reduce its mean time to repair by 74%, saving over $3 million in downtime costs, while also decreasing reactive work orders by 15% and increasing labor productivity.

Autowash