Case Study: Ahlstrom reduces MTTR by 90% with MaintainX

Ahlstrom Reduced MTTR by 90% through Centralized Tribal Knowledge

Ahlstrom, a global producer of fiber-based specialty materials, faced significant maintenance challenges due to scattered data and the loss of critical tribal knowledge as technicians retired. This lack of centralized information resulted in a 90% reactive, "firefighting" maintenance approach with no effective prioritization of work. To address this, Engineering Manager Chris Burns sought a CMMS solution and selected MaintainX for its robust capabilities and ease of use.

By implementing the MaintainX CMMS, Ahlstrom consolidated all maintenance data and tribal knowledge into a single, mobile-accessible platform. This allowed technicians to easily record and access information, greatly improving communication and work order management. As a result, Ahlstrom captured 80% of its tribal knowledge, significantly decreased downtime, and achieved a 90% reduction in Mean Time to Repair (MTTR), dropping from 580 to 60 hours per month.

Ahlstrom

Chris Burns

Engineering Manager