Case Study: Blackmores achieves regulatory compliance and asset management efficiency with Mainpac EAM

Mainpac supports large pharmaceutical manufacturer Blackmores

Blackmores Group, a publicly-listed Australian natural health company, faced the challenge of managing equipment and facility maintenance within a highly regulated pharmaceutical manufacturing environment. These strict regulations introduced significant cost and risk, requiring them to maintain rigorous quality management and detailed documentation. The vendor Mainpac provided its EAM and Mobility EAM services to address these challenges.

The solution implemented by Mainpac included its EAM software with features like the Maintenance Strategy tool, Work Orders, and automated calibration tracking. This ensured a consistent, optimized approach to maintenance and helped Blackmores adhere to Good Manufacturing Practice principles and data integrity requirements. As a result of using Mainpac, the engineering department gained confidence in its regulatory compliance. The company has continued using Mainpac Enterprise Asset Management software for nearly 20 years, benefiting from excellent local support.

Blackmores Group

Bill Smillie

Senior Quality Associate