Case Study: Galeries Lafayette achieves paperless receipts and streamlined checkout with Mailjet

Galeries Lafayette sends 50,000 digital receipts a month with Mailjet

Galeries Lafayette, a major French department store chain, aimed to digitize its in-store paper receipts to support its sustainability goals and modernize the post-purchase customer experience. To implement this paperless initiative, they partnered with the email service provider Mailjet for its SMTP and transactional email services.

Mailjet provided a dedicated Customer Success Manager to support the deployment, offering responsive expertise and on-site training for the store teams. This solution enabled Galeries Lafayette to efficiently send digital receipts with attached PDFs. As a result, the company now sends over 50,000 digital receipts per month, achieving a 97% email delivery rate while significantly reducing its paper usage and environmental impact.

Galeries Lafayette