Case Study: Melbourne Zoo achieves proactive email security and streamlined compliance with MailGuard

Security and protection is more than fences and barriers for Melbourne Zoo

Melbourne Zoo, Australia’s oldest zoo with three sites and hundreds of staff spread across 20 gamekeeper workplaces and three main park offices, was struggling with escalating email-borne threats — spam, large uncontrolled attachments and virus outbreaks (including Kournikova) — that drained user productivity and strained a small IT team. To protect intellectual property, meet privacy compliance and free IT to focus on new multimedia and infrastructure projects, Melbourne Zoo selected MailGuard’s managed email anti‑virus and content‑filtering service.

MailGuard implemented its managed email anti‑virus/content‑filtering solution (hybrid AI filtering with continuous updates), automating policies and corporate disclaimers, blocking spam and viruses and keeping large attachments from clogging the network. The result: fewer outbreaks and spam interruptions, increased network speed and more efficient data storage, full compliance with corporate privacy requirements, and an IT team able to concentrate on strategic initiatives — a partnership MailGuard and Melbourne Zoo have maintained since 2001.

Melbourne Zoo

Paul Bamford

IT Manager