Case Study: Lincraft achieves immediate spam reduction and uninterrupted business operations with MailGuard

Lincraft - Customer Case Study

Lincraft, one of Australia’s leading homewares, crafts and haberdashery retailers with over 50 stores and a busy online business, was struggling with an outdated in-house mail filter that repeatedly failed — including an incident of self-duplicating spam that got their domain blacklisted by major ISPs and anti-spam databases. To protect its retail and online operations Lincraft turned to MailGuard’s SaaS managed email security (anti-spam and anti-virus) solution.

MailGuard deployed a multilayered, cloud-based filter that scans all inbound and outbound mail and provides 24/7 support, and has protected Lincraft since January 2009. The result was an immediate drop in spam, prevention of further blacklistings and costly downtime, lower hardware and maintenance costs, and restored confidence to focus on digital marketing and day-to-day operations — all delivered by MailGuard’s managed service.

Lincraft

Ching Fu

Help Desk Specialist