Case Study: ISS Facility Services UK cuts agency costs 20% and triples system usage with Magnit Shift (Magnit)

ISS Facility Services UK Reduces Agency Costs and Enhances Operational Efficiency with Magnit Shift

ISS Facility Services, a global leader in facility management with strong healthcare and government sector presence, faced rising costs from two long-standing staffing agencies charging high premiums, plus uncontrolled out-of-panel spend and low adoption of its staffing platform. To tackle these issues, ISS engaged Magnit and its Magnit Shift solution to centralize agency management and drive better cost control and system usage.

Magnit implemented Magnit Shift, transitioning all staffing spend to in-panel agencies, providing training and support, and enabling real-time reporting and oversight. As a result, Magnit helped ISS achieve 100% in-panel spend, reduce high-cost agency spend by 20%, and increase system usage threefold, eliminating out-of-panel expenditures and improving transparency and operational efficiency.

ISS Facility Services

Anthony Piercey

Head of Food Deployment