Case Study: Red Sea Global achieves real-time B2B meal order automation with Magneto IT Solutions

Red Sea Global boosts real-time B2B meal ordering in 16 weeks with Magneto IT Solutions

Red Sea Global, a Saudi luxury tourism and real estate developer, needed to automate and streamline B2B meal ordering for its hotel guests. The company faced challenges with dynamic menu management across properties, high order volumes causing bottlenecks, and unreliable synchronization between its core systems like SAP and UCAS, which led to operational delays and invoicing inaccuracies. They partnered with Magneto IT Solutions to develop a specialized B2B portal.

Magneto IT Solutions developed a custom Adobe Commerce Cloud portal integrated via a Node.js and MongoDB middleware layer. This solution enabled real-time synchronization of menus and orders with SAP and UCAS, automated recurring orders and scheduling, and provided end-to-end lifecycle tracking. The result for Red Sea Global was a seamless, high-performance ordering system that eliminated transaction loss, ensured accurate financial reconciliation, and reliably handled large order volumes, boosting operational transparency and efficiency.

Red Sea Global