Case Study: Chandrana Supermarket streamlines grocery operations with Magneto IT Solutions

Chandrana Supermarket streamlines grocery operations in 24 weeks with Magneto IT Solutions

Chandrana Supermarket, a leading Kenyan grocery chain, faced significant inefficiencies in its online operations. Their challenges included an outdated website, missing picker app for order fulfillment, inventory mismatches, and limited payment options, which collectively hindered performance and customer experience. To address this, they partnered with Magneto IT Solutions for a comprehensive eCommerce transformation using Magento 2.

Magneto IT Solutions implemented a Magento-based online grocery platform featuring a mobile picker app, ERP integration for real-time inventory, and seamless payment gateways like ABSA and M-Pesa. They also added a loyalty program, advanced search with Algolia, and geofencing for store pickups. The results included streamlined navigation, optimized catalog and order management, faster web performance, and an overall boost in operational efficiency, leading to enhanced customer satisfaction for Chandrana Supermarket.

Chandrana Supermarket