Case Study: ICAC Unit Seattle Police Department overcomes mobile extraction backlog with Magnet Forensics Graykey Fastrak

ICAC Unit Seattle Police Department uses Magnet Forensics to clear a backlog of hundreds of cyber tips

The customer is the ICAC Unit Seattle Police Department, a law enforcement task force. They faced a significant and persistent backlog of mobile devices awaiting extraction, which hindered their ability to investigate every case in a timely manner. To address this challenge, they turned to the vendor Magnet Forensics and implemented their product, Magnet Graykey Fastrak.

Magnet Forensics provided the solution with Magnet Graykey Fastrak, which enabled the unit to scale up their mobile extraction capabilities. This implementation allowed the department to overcome their backlog, ensuring they could provide timely evidence for every investigation. The result was a major operational improvement, getting the team out of what was described as a "hole of never-ending phones in sight."