Case Study: Yass Valley Council achieves streamlined, secure HR processes and faster task completion with MAGIQ Software (MAGIQ Documents)

Yass Valley Council - Customer Case Study

Yass Valley Council, a New South Wales local government with 160+ staff, faced fragmented, paper- and email-based HR processes with information stored across multiple disparate locations, hindering staff access, collaboration and timely task completion. To solve this, the Council engaged MAGIQ Software and adopted the MAGIQ Documents system.

MAGIQ Software implemented MAGIQ Documents and automated workflows for recruitment, induction and staff terminations, centralising records in a secure web-based repository and replacing paper forms and ad-hoc emails with automatic task notifications. The change reduced email volume, improved visibility and compliance, ensured tasks that previously required up to 10 people are completed promptly within required timeframes, and delivered measurable efficiency gains across HR.

Yass Valley Council

Grant Cooke

Organisation Development Manager