Case Study: Wairoa District Council achieves IT support relief and remote-work transformation with MAGIQ Software's MAGIQ Cloud Platform

Wairoa District Council - Customer Case Study

Wairoa District Council, based in Hawke’s Bay, New Zealand, faced ageing IT infrastructure that it was supporting well past expected expiration dates and needed to adopt a cloud-first approach mandated by government policy. To free staff from infrastructure maintenance and support strategic IT and cyber security planning, the Council chose MAGIQ Software and its MAGIQ Cloud Platform.

MAGIQ Software implemented the MAGIQ Cloud Platform as a native cloud SaaS solution, migrating the Council’s finance, regulatory, reporting, budgeting and customer service modules, adding mobile access, standard APIs for GIS and third‑party integrations, and providing consultant support to review business processes. As a result, MAGIQ Software’s solution releases the Council’s infrastructure support responsibilities, enables remote working and wider recruitment, supports business continuity and offers a pathway to streamline processes and reduce office space — outcomes the Council expects to translate into measurable operational and cost efficiencies.

Wairoa District Council

Russell McCracken

Information Services Team Leader