Case Study: Solomon Water achieves major time‑savings and financial transparency with MAGIQ Software

Solomon Water - Customer Case Study

Solomon Water, the state-owned utility serving more than 108,000 customers across 992 islands with 135 staff, was hampered by disparate systems and spreadsheet-driven finance and inventory processes that were slow, error-prone and limited decision-making. To modernize its operations and replace those manual systems, Solomon Water selected MAGIQ Software’s MAGIQ Platform, building on a long-standing relationship that includes more than 20 years using MAGIQ Billing.

MAGIQ Software implemented the MAGIQ Platform to provide an integrated end-to-end finance and administration system from procurement through to payment, plus unified reporting and visual dashboards for business managers. The solution delivers expected time-savings and much greater transparency — addressing problems such as inventory reporting that previously could take up to three weeks — and enables better stock visibility, forward planning, expenditure control and overall accountability across the organisation.

Solomon Water

Debbie Johnsen

Finance & Administration Manager