Case Study: Nisbets achieves multichannel growth with Maginus OMS

Maginus Supports Nisbets’ Impressive Multichannel and Cross-Border Growth

Nisbets, the UK’s largest supplier of catering equipment for the food service and hospitality industries, needed a scalable way to support rapid multichannel and international growth. Maginus provided Maginus OMS to help Nisbets manage sales processes across web, mail order and reseller channels as the business expanded.

With Maginus OMS, Nisbets gained a centralised platform for order management, stock visibility, pricing, returns, warehouse operations and customer service across UK and overseas channels. Maginus enabled next-day delivery on orders placed by 6pm, supported more than 7,000 daily despatches, helped reduce packing errors to single figures per month, and gave Nisbets a 360-degree view of customer activity while turnover grew from £28m to over £250m.

Nisbets

Paul McMahon

Managing Director