Case Study: Xoserve transforms digital services and upgrades to Umbraco V10 with MagiClick Digital Solutions

Xoserve upgrades from Umbraco v7 to v10 with MagiClick in 2022

The customer, Xoserve, the Central Data Service Provider for Britain's gas market, needed to transform its digital user experience and drive greater industry efficiency. They appointed the vendor, MagiClick Digital Solutions, to kick-start a program of digital change, which included leveraging the Umbraco CMS platform.

MagiClick implemented several new digital services, including an optimized online industry change process and a configurable self-service support journey that integrated with multiple CRMs. A major project involved upgrading the large, customized xoserve.com website from Umbraco 7 to version 10, which included a full architectural review and large-scale content migration. Through an agile process, MagiClick delivered continuous iterative improvements, giving Xoserve's business users full control over content and site management.

Xoserve