Case Study: WebPT automates healthcare workflows and reduces billing errors with Magical

WebPT saves 8+ hours per user per week with Magical

WebPT, a leading provider of electronic medical record (EMR) systems for physical therapy, faced a significant challenge for its 25,000+ clinic customers. Disparate systems and a lack of integrations, especially with insurance payer portals, caused a high volume of manual data entry. This led to errors, denied claims, lost revenue, and time spent on administrative tasks instead of patient care. To solve this, WebPT partnered with the automation tool Magical.

The solution implemented by Magical allowed WebPT users to instantly and securely transfer patient data from their EMR into any other software without requiring official integrations. This automation streamlined critical processes like prior authorization, charting, and billing. The results were substantial, with users saving over 8 hours per week and automating 100,000 tasks weekly. Clinics reported a 25% speed increase in patient charting, a major reduction in billing errors, and the ability to see additional patients each day, significantly increasing revenue.

WebPT