Case Study: Nefos GmbH achieves real-time Salesforce-SAP integration for CWS-boco with Magic Software's iBOLT

Nefos uses iBOLT to Integrate Salesforce and SAP R/3 at CWS‐boco

CWS-boco, a leading European provider of washroom hygiene, work apparel and textile rental services with operations in 17 countries and around 7,900 employees, needed to unify heterogeneous sales processes and KPIs across multiple markets. The company faced a complex integration challenge: connecting Salesforce to four different SAP systems (including SAP R/3), several ERP platforms, a proprietary CRM and handheld system, and an online fax solution to enable consistent, company-wide information management.

Swiss consulting partner Nefos implemented Magic Software’s iBOLT integration platform to provide accurate, real-time data exchange across CWS-boco’s systems, rolling the solution out in 13 European countries. The integration improved system efficiency and functionality, enhanced opportunity management and sales performance, and delivered a fast, cost-efficient, and future-proof platform for comprehensive, real-time information management.

Nefos GmbH

Robert Santner

Founding Partner and Head of Consulting Services