Case Study: Westmor Industries achieves faster mobile field service integration with Magic Software

Magic Provides Backend Integration Solution for Westmor Industries’ ServiceMax Mobile Field Service App

Westmor Industries needed a mobile field service solution for its C-Store division, but its ServiceMax app had to connect with Oracle’s JD Edwards EnterpriseOne system to support service operations across gas station convenience stores. The challenge was integrating multiple business processes, including sales orders, work orders, parts requests, and payroll time.

Magic Software provided the backend integration using Magic xpi Integration Platform, with prebuilt connectors and a visual drag-and-drop data mapper to link ServiceMax and JD Edwards EnterpriseOne. The solution streamlined data transformations and helped Westmor Industries complete the integration weeks sooner than expected, improving developer productivity and speeding delivery of the mobile app.

Westmor Industries

Scott Gravning

Software Development Manager