Case Study: Zazen achieves over $170,000 in annual savings with Magic Software's Magic xpi

How Zazen Water saves over $170,000 a Year by Automating their Sales Process with Magic xpi

Zazen, an Australian maker of alkaline water systems, shower filters, and replacement parts, was being held back by manual back-office work tied to its WooCommerce, SugarCRM, and Australia Post processes. Orders had to be entered by hand, deliveries scheduled manually, and weekend orders piled up for Monday, creating delays, errors, and extra strain on a small team of eight. Magic Software’s Magic xpi integration platform was chosen to automate the process.

Magic Software implemented an end-to-end automation solution connecting WooCommerce, SugarCRM, and Australia Post so orders could flow automatically from sale to delivery. The result was improved data accuracy, faster processing, and 24/7 order handling, helping Zazen increase quarterly sales by 30% and generate over $80,500 in annual savings, with more than $170,000 in forecasted five-year savings. The project was delivered in just 120 days without internal IT specialists.

Zazen

Janet Parker

Co founder & Chief Executive Officer