Case Study: Mr. Pet's improves POS efficiency and speed with Magestore POS

Mr. Pet's runs 21 cash registers across 9 stores with Magestore

Greg Penno, owner of the pet supplies retailer Mr. Pet's, faced a significant efficiency puzzle managing 9 physical stores, 100 employees, and up to 1,800 daily orders. The business needed a Magento-native point-of-sale system that could handle complex needs like location-specific product displays, back-orders, and dropshipping. After disappointing experiences with other vendors, including issues with data sync and inflexibility, Mr. Pet's turned to Magestore for a tailored POS solution.

Magestore implemented its POS system, which integrated seamlessly with the retailer's Magento website database, enabling real-time data synchronization. The solution allowed Mr. Pet's to run 21 cash registers across all locations, support back-orders and dropshipping, and launch a unified online-offline rewards program. The vendor’s system resulted in dramatically faster checkout, with the ability to scan 110 items in 30 seconds, and provided the scalability to expand product SKUs from 8,000 to 25,000 without extra charges, ultimately fulfilling all the business's unique needs.

Mr. Pet's