Case Study: Artisan Infrastructure achieves rapid, IT-free partner portal deployment and Salesforce integration with Magentrix

Wholesale IaaS provider, Artisan Infrastructure, manages channel partner portals on Magentrix Platform

Artisan Infrastructure, a wholesale IaaS provider, needed better partner communications and a more capable partner-portal strategy as its business rapidly grew. The company had an existing portal but was outgrowing its capabilities—customizations were costly and could take up to two weeks, IT resources were limited, and Artisan required mobile-optimized, Salesforce-integrated self-service and custom portals with SSO, API integration and a flexible UI. To meet these needs Artisan selected Magentrix and its partner-portal platform.

Magentrix delivered a flexible, Salesforce-integrated portal solution that Artisan’s Business Operations team implemented without IT help; Magentrix Professional Services provided quick assistance when light coding was required. The result: customization turnaround shrank from weeks to days (often same-day), operations can rapidly build new features, partners get mobile self-service access to product info and support, and projects that once seemed distant can now be completed in a few months—demonstrating clear time-to-market and operational improvements thanks to Magentrix.

Artisan Infrastructure

Jim Janke

Director of Business Process