Case Study: 11:11 Systems scales channel partner management with Magentrix PRM

11:11 Systems scales partner self-service for 4-tier training and deal registration with Magentrix

11:11 Systems, a global cloud service provider, faced challenges scaling its channel partner program due to its reliance on manual processes and a homegrown partner portal. The company needed a true partner relationship management (PRM) system integrated with Salesforce to automate processes, enable self-service, and proactively support its partners. They selected the Magentrix PRM platform to address these specific requirements.

The Magentrix solution provided a centralized, Salesforce-connected portal for 11:11 Systems' partners. Key features included self-registration, a news feed for updates, a repository for sales and marketing resources, an LMS for training and certification, and a streamlined deal registration process with qualification questions. Magentrix delivered a modern, self-service platform that enabled partners and provided 11:11 Systems with the advanced integration and expert support needed to manage their scaling program effectively.

11:11 Systems