Case Study: Garrett Leather stabilizes B2B e-commerce and integrates SAP ERP with Magecom

Garrett Leather stabilizes B2B operations with Magecom’s SAP integration and real-time data sync

Garrett Leather, a supplier of high-end Italian leather to interior designers and manufacturers worldwide, faced a critical challenge with an unreliable B2B e-commerce platform. Chronic performance issues, bugs, and downtime were crippling their operations and customer experience. They partnered with e-commerce vendor Magecom to stabilize and modernize their website.

Magecom conducted a deep technical review to stabilize the platform and integrated SAP ERP to enable a real-time, two-way sync of customer, product, inventory, and pricing data. They also implemented advanced logic for customer-level pricing, invoicing, and a proprietary sample-request system. The solution revived Garrett Leather’s B2B customer experience, streamlined operations, reduced manual work, and laid a robust foundation for future growth.

Garrett Leather