Case Study: Piatek Customs & Logistics quadruples customs entry volume with Magaya Customs Compliance and Broker AI Assistant

Piatek Customs & Logistics scales customs operations 4X in nine months with Magaya

Piatek Customs & Logistics, a Buffalo-based customs broker, faced significant operational pressures due to changing tariffs, regulations, and customer expectations. This forced them to urgently find a new customs compliance platform to support both their current needs and future growth. After a thorough evaluation, they selected the Magaya Customs Compliance platform and its Broker AI Assistant to modernize their workflows and improve efficiency.

By implementing Magaya's AI-powered solution, Piatek Customs & Logistics dramatically scaled its operations. Within just nine months, the company quadrupled its monthly entry volume from 95 to 386 entries. The Magaya platform reduced manual processing for complex shipments and slashed tariff classification review times from 45 minutes to just 15 minutes. These new capabilities also enabled Piatek to launch additional consulting and compliance services, creating new revenue streams without immediately adding staff.

Piatek Customs & Logistics