Case Study: Rotech Healthcare achieves real-time inventory accuracy and faster fulfillment with Made4Net WMS

Rotech Healthcare - Customer Case Study

Rotech Healthcare, a leader in respiratory and home medical equipment, managed millions of dollars in inventory for its sleep apnea therapy and CPAP business through largely manual processes. Their challenge was a lack of real-time inventory visibility, which led to delays, inaccuracies, and operational shutdowns for quarterly counts, hindering their ability to maximize sales potential. They turned to vendor Made4Net to implement its WarehouseExpert warehouse management system (WMS).

The solution from Made4Net automated tracking and introduced cycle counting, which replaced manual estimates with real-time data visibility. This resulted in 99.8% inventory accuracy and recovered four full days of shipping productivity previously lost to physical counts. The system also simplified data export and integration with Rotech's proprietary platforms. These improvements led to a much faster and smoother fulfillment process, directly improving Rotech's operational efficiency and bottom line.

Rotech Healthcare

Rotech Healthcare

Inventory Supervisor