Case Study: NHS England achieves faster patient record access with Made Tech

NHS England cuts patient record delays from 8 weeks to instant access with Made Tech

The NHS England faced significant delays of up to eight weeks when transferring paper-based patient records between GP practices, which adversely affected patient care and outcomes. Made Tech worked with them to create the National Document Repository, a digital solution to address this critical challenge.

Made Tech implemented a secure, centralized digital repository that provides instant access to patient records, replacing slow manual transfers. This solution cut delays from weeks to seconds, reduced administrative burdens for staff, and improved patient safety. The vendor reported a huge jump in record access, from a handful of times per week to hundreds, enabling faster clinical decisions and better care.

NHS England