Case Study: Nando's strengthens employee engagement and reduces turnover with Made by Many's mobile-first Nandoca app

Nando's reduces staff turnover by 4% with Made by Many

Nando's, a restaurant brand with a vibrant culture, needed a digital solution to better connect and support its 17,500 employees. They partnered with the vendor Made by Many to create a bespoke mobile-first employee experience app that would address the practical needs of their large, dispersed workforce.

Made by Many implemented a solution by conducting on-the-ground research and engaging employees in a participatory design process. They built a digital platform with features like rota management and training resources. The results were highly successful, achieving a 90% adoption rate among employees and leading to a measurable 4% decrease in staff turnover.

Nando's