Case Study: The Watson IP Group achieves automated email filing and reduced stress with MacroView Case and Matter

The Watson IP Group automates 4,500+ emails with MacroView

The Watson IP Group, a US-based legal firm, faced the challenge of manually filing thousands of client emails into Dropbox, a time-consuming and cumbersome process. To automate this records management, they turned to MacroView and implemented its out-of-the-box Case and Matter solution for Microsoft 365.

MacroView's solution automatically filed emails into SharePoint, seamlessly integrating with the firm's existing system without disrupting workflows. The implementation successfully automated the filing of over 4,500 emails, drastically reducing daily stress for the team and eliminating nearly all manual effort. This allowed The Watson IP Group to maintain business as usual while achieving a spectacular and effortless improvement in efficiency.

The Watson IP Group