Case Study: TNT achieves global eInvoicing efficiency with Macro 4

Why TNT chose Macro 4 as a partner to support customers in over 55 countries

TNT, one of the world's largest express delivery companies, faced the challenge of meeting growing global demand for electronic invoicing. Their manual process for preparing and distributing billing data in multiple formats and languages was labor-intensive. They needed a swift, low-risk solution that integrated with their existing systems and complied with international digital signature regulations to reduce costs and improve customer service.

Macro 4 implemented its Columbus eInvoicing solution, which automated the entire invoice preparation and delivery process without requiring changes to TNT's core systems. The solution from Macro 4 successfully handled multiple currencies, languages, and local regulations. The results were significant, with over 65% of corporate customers switching to eInvoicing, saving TNT substantial printing and postage costs. The system also automated the delivery of approximately one million invoices per month, increasing productivity and customer satisfaction.

TNT

Robert Hitchens

Lifecycle Manager (Channels)