Case Study: a leading plumbing, heating and cooling trade distributing company achieves faster invoice payments and GDPR compliance with Macro 4 Columbus

Improving cash flow and accelerating the resolution of invoice-related inquiries

a leading UK-based plumbing, heating, and cooling distributor faced challenges with payment delays, inefficient cash flow, and manual invoice processing. They needed a secure, GDPR-compliant system to modernize their customer communications and document management. To address this, they turned to vendor Macro 4 and implemented their Columbus enterprise information management system.

The solution from Macro 4 automated the distribution of statements and provided instant access to customer documents. This led to faster invoice payments, a significant reduction in debtor days, and annual savings of approximately £50,000 in print and postage costs. The Columbus system also ensured GDPR compliance and provided the secure infrastructure needed to accurately manage millions of pounds in supplier discounts.