Case Study: Aviso achieves self-service analytics and reduced support costs with MachEye

Aviso Empowers its RevOps Users with MachEye’s Self-Service Intelligent Search Experience

Aviso, a revenue intelligence company, faced a challenge with user engagement and high support costs within its RevOps platform. Its sales teams lacked the ability to quickly ask ad-hoc questions of their data and were dependent on pre-built dashboards and experts to find answers, leading to delays and operational inefficiencies. To solve this, Aviso turned to MachEye to embed its intelligent search and self-service analytics service.

By embedding MachEye's "Google-like" intelligent search box directly into its platform, Aviso empowered its users to perform natural language searches for instant, actionable insights. The solution from MachEye resulted in a significant increase in user engagement and satisfaction, while drastically reducing the time and costs associated with engineering support and building iterative reports, strengthening Aviso's competitive position.

Aviso

Harish Dittakavi

Executive Vice President of Operations