Case Study: an electricity service delivery company streamlines transmission rights auctions with Appian and Macedon Technologies

Electricity Service Delivery Company rebuilds TRA system in 9 months with Macedon Technologies

The electricity service delivery company faced challenges with its outdated transmission rights auction (TRA) system, which relied on manual processes and complex spreadsheets prone to human error. This system lacked necessary features for external administrators and was difficult to modify, forcing the company to use additional tools and incur high training and overhead costs. Macedon Technologies partnered with the company to address these issues.

Macedon Technologies implemented a new Appian-based solution that automated bid reviews and digitized administrative processes, eliminating tedious manual work. The new TRA system was rebuilt and deployed in just nine months with only two developers. The results included a stable environment for bidders and administrators, the elimination of multiple spreadsheets, and the addition of valuable new features like bulk data import. Macedon Technologies also trained an internal developer, enabling the company to easily modify the application for future needs.

Electricity Service Delivery Company