Case Study: a large regional bank boosts audit productivity with Macedon Technologies

a large regional bank boosts audit rate 35% with Macedon Technologies

The customer, a large regional bank, faced challenges in managing complex loan application workflows due to stringent compliance mandates and fractured legacy systems. This led to slow processing times, lower customer satisfaction, and increased risk. Macedon Technologies was engaged to implement an enterprise-grade solution to address these audit and compliance issues.

Macedon Technologies implemented a streamlined auditing solution that integrated with the bank's legacy systems, allowing auditors to work solely within Appian. This automation increased the business audit rate by 35% and saved approximately 115 hours per month on reporting. The solution also resulted in annual savings of around $120,000 by eliminating the need for three additional full-time employees.