Case Study: Passportal achieves reliable, self‑healing end-to-end test automation and increased test coverage with mabl

Passportal - Customer Case Study

Passportal, a Calgary-based provider of secure password and IT documentation management for IT service providers, needed a reliable way to replace a fragile, spreadsheet-driven checklist and ad-hoc manual tests. Kevin Barton, Passportal’s QA specialist and the only dedicated automated tester, struggled with no consistent, replicable tests and a dynamic web app whose changing URLs made automated tests brittle—so Passportal adopted mabl’s ML-driven end-to-end testing platform.

mabl implemented automated, scheduled test runs, Slack alerts, the mabl trainer browser extension (with autoreplay), and ML-powered auto-healing to keep tests stable despite UI changes. As a result, Passportal now runs tests daily on staging and production, has increased automated test coverage, sees auto-healing occur almost daily to avoid false positives, and Kevin spends more time on exploratory testing and less on maintenance—enabling faster issue reporting and reducing the need to hire developers solely for test creation.

Passportal

Kevin Barton

Quality Assurance Specialist